Changing your listing

Your listings are on the Listings page in the sidebar. On some of our sites that page is called “Consultations” or “Engagements”. Each listing's card has a ⋮ menu in its top right corner with everything you can do to it. Where you work and what you charge change straight away. Everything else is checked by our team first, and your listing stays live as it was until then.

What changes at once, and what is reviewed

At once: Where do you meet? (online or in person, country, city, venues) and What do you charge? (currency, session lengths and prices, the free intro session). Where consultations are free, How long is a consultation? takes the place of prices and also changes at once.

After review: every other step. That is the first one, where you choose what you offer, then In which languages?, What do you offer?, How would you introduce yourself?, Who is it for? or What qualifies you?, and Add a video?, whichever of them your site asks.

The menu on each card

The ⋮ menu offers only what applies to that listing right now:

Edit: change the listing. It is not there while the listing, or changes to it, wait for review.

Copy to a new listing: start a new listing from a copy of this one. Live and paused listings only.

Pause and Resume: take a live listing off the site, and put it back.

Discard changes: throw away changes to a live listing that are not live yet.

Delete: remove the listing for good. A live listing cannot be deleted, so pause it first.

Pausing, resuming, discarding and deleting each ask you to confirm before anything happens.

While your listings are restricted, creating a listing and every item in the menu are greyed out, and a yellow banner across your dashboard says until when. The article Replying and confirming in time explains why this happens and what to do.

Changing a live listing

Open the listing's ⋮ menu and choose Edit, or click its card. The editor opens on its last step, Does everything look right?, which shows your listing section by section.

Press Edit beside the section you want to change, change it and press Next. That saves the step and brings you back to the overview. If you close the editor before pressing Next, the change on that step is lost.

On Where do you meet? and What do you charge?, a note says changes on that step go live right away. They do, as soon as you press Next.

When you are done, press Submit for review. If you only changed location or prices, there is nothing to send, and the step says Your changes are already live.

Until your changes are approved, visitors see the listing as it was. Once they are, they replace it, and the listing keeps its address, its reviews and its bookings. If you changed the text, the new version is also translated into the other languages your listing is shown in before it goes live.

A paused listing is changed the same way, and stays paused until you resume it.

Changing what you offer

For tutoring, you can have only one listing per subject, so the first step does not accept a subject you already have in another listing, whatever state that one is in.

On a tutoring listing, choosing a different subject empties Who is it for?, because levels belong to a subject. Pick the levels again for the new one.

To offer the same thing in another language as well, add the language on In which languages? instead of creating a second listing.

Changing your prices

New prices apply to new bookings. Sessions already booked, and booking requests already sent to you, keep the price they were made at.

Every session length you tick needs a price, and a live listing needs a currency and at least one priced session length.

Following your changes

While changes to a live listing are waiting, its card says where they are:

Draft changes: saved but not sent. Nobody reviews them until you open the listing and press Submit for review.

A yellow note, Your changes are waiting for review: our team is checking them.

Your edits were sent back for changes: our team reviewed them. Open the listing, adjust them and submit them again. If it is not clear what to change, write to us from Help and support, on the Support tab.

Once your changes are approved, the line goes away and they are live.

While changes are under review

A live listing with changes under review cannot be edited at all, prices and location included. Edit leaves its menu, and opening the listing only shows In review. If a new price or place cannot wait, choose Discard changes, make that change, then redo the others and submit them again.

Discarding changes

Discard changes throws away the changes that are not live yet, whether they are a draft, under review or sent back. Your live listing stays exactly as it is. Location and price changes are not undone, because they were already live: change them back in the editor if you need to.

Listings that are not live yet

A listing that has never been approved is reviewed as a whole, prices included, each time you submit it:

Draft: choose Edit or click the card. The editor opens on the first step that still needs something, or on Does everything look right? once every step is done.

In review: a yellow note says it cannot be edited while it waits for review. To change it, delete it and create a new one.

Changes needed: the reviewer's note is on the card. Choose Edit, make the changes and press Submit for review again.

Offering something new alongside it

To offer something else without touching this listing, choose Copy to a new listing in its ⋮ menu. It opens a new draft with everything copied. A tutoring listing's subject is left out, because each subject can have only one listing: you choose a new one on the first step. Then go through the other steps, check what was copied and change whatever should be different. The draft is reviewed as a new listing when you submit it.